Privacy Policy

Effective 10/24/06
This policy describes the fair information practices that govern the collection, maintenance, use, and disclosure of personal information on the FRCA Website.

1. Collection Practices
FRCA does not collect any personal information from users browsing this Web site. We do collect aggregate information such as internet domain from which you access our Website (e.g.,, the number of pages visited and date and time of visits. We also collect information relating to your IP address, which only provides information on a particular computer, and not an individual at that computer.

2. Email
If you use the FRCA Website to send FRCA email, FRCA collects and may maintain the information that you provide. Your information may be shared among FRCA staff and support services as necessary in order to respond to your request. Once information reaches the correct office, it will be used in the same manner as comparable information collected in other ways.

3. Links
This Site contains links to other Web sites. Please be aware that we are not responsible for the privacy practices of such other Web sites. We encourage our users to be aware when they leave our site, and to read the privacy statement of any linked site.

4. Security and Data Quality
While no computer system can ever be fully protected against every possible hazard, FRCA provides reasonable and appropriate security to protect against foreseeable hazards. We have taken precautionary measures to make all information received from our online visitors as seFRCA as possible against unauthorized access and use. Routine email sent to FRCA through this Website or otherwise is not necessarily seFRCA against interception. If your communication contains personal information that you consider sensitive, you may not want to use email.

5. Uses and Disclosures
FRCA uses its Website to provide services and information to its members, employees, and members of the public. FRCA does not sell, rent, or otherwise share lists of subscribers to FRCA publications, online newsstand services, or list servers.

6. Questions, Access, and DisputesIf you have any questions about this privacy policy or need further information, you may send an email to or send regular mail to: Ann Warner, Executive Director, Freight Rail Customer Alliance, 300 New Jersey Ave. NW, Suite 900, Washington, DC 20001.